How it works Features Coverage FAQ
Support

Get in touch

support@zesim.net

Have a question about your eSIM, a billing issue, or something not working as expected? Reach our support team directly using either channel below.

✉️

Email us

For account issues, billing, or detailed questions.

support@zesim.net
💬

WhatsApp us

Fastest way to reach us while you're travelling.

+44 7446 370094

To help us find your plan quickly, please include:

  • Your registered email address
  • Your eSIM ICCID (found in the app)
  • A short description of the issue

Looking for a quick answer instead? Check our FAQ page — most common questions about eSIM setup, billing, and roaming are answered there.